Service Guide

Overview of EAP Widget service, main features, and system requirements.
Documentation for company administrators.

Service Overview

EAP Widget is a widget service for implementing Employee Assistance Programs (EAP) on your website. It provides mental health support to employees through two methods.

Method A: URL Distribution (No Installation)

Simply distribute a dedicated URL to employees via email. They can start using it immediately.

https://widget.kazunalab.com/eap/en/?t=your-access-token

Method B: Website Embedding

Add a single line of code to your company site to integrate the Widget into your corporate portal.

  • Add consultation access to your employee benefits page
  • Integrate into internal portals (SharePoint, Notion, etc.)
  • Seamlessly embed in your company intranet

Brand Partners

EAP Widget is also available through partnerships with mental health specialists.

Professional Partnerships

Adopted as the EAP service platform by mental health organizations in Japan. Delivered to enterprises as a solution with comprehensive professional counselor support.

Main Features

AI Chat Consultation

  • Available 24/7
  • Anonymous consultations
  • Easy way to discuss concerns and anxieties

Stress Check

  • Simplified version based on MHLW's 57-item questionnaire
  • AI-powered advice based on results
  • For regular self-assessment

Content Library

  • Mental health articles
  • Self-care guides
  • Training materials

Consultation Forms

  • Email consultation
  • Counseling appointments
  • Harassment reporting
  • Executive/manager consultation

System Requirements

Supported Browsers

  • Google Chrome (latest)
  • Safari (latest)
  • Firefox (latest)
  • Microsoft Edge (latest)

Requirements

  • JavaScript enabled
  • Internet connection

Supported Languages

  • Japanese
  • English

Additional languages available through language pack extensions

Privacy and Security

Anonymity

  • Consultation content is not shared with the company
  • No personally identifiable information is collected
  • Employees can use the service with confidence

Data Protection

  • All communications encrypted with SSL/TLS
  • Data managed on secure servers
  • Compliant with privacy regulations

Usage Logs

  • Companies only receive usage statistics (counts, etc.)
  • Consultation content is not included

Implementation Process

  1. Contact - Service explanation
  2. Contract - Review terms and sign agreement
  3. Setup - Access token issuance
  4. Installation - IT staff adds script tag (Method B)
  5. Launch - Employee notification

FAQ

Q. Can the company see employee consultation content?

A. No. Consultation content is not shared with the company. Companies only have access to usage statistics.

Q. Does it work on smartphones?

A. Yes. The responsive design supports smartphones, tablets, and PCs.

Q. Is it available 24/7?

A. Yes. AI chat consultation, stress check, and content viewing are available 24/7. Form submissions are also accepted around the clock.

Q. Does it support multiple languages?

A. Japanese and English are supported. Non-Japanese employees can also use the service.

Q. How long does implementation take?

A. Setup is typically completed within 1-2 business days after contract. IT staff can add the script tag in minutes.

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