StepChat Widget
AI Chat Counseling Widget for EAP Providers.
Available 24/7 without authentication.
What is StepChat Widget?
StepChat Widget is an AI chat counseling widget for EAP providers.
No authentication required, making it easy for employees to start consultations. AI specialized in mental health support is available 24/7, connecting to professional counselors when needed.
Benefits
No Authentication
Start consultations immediately without login. Reduces psychological barriers and improves consultation rates.
24/7 Available
AI responds 24/7, 365 days a year. Employees can consult anytime, even late at night or on holidays.
White Label
Customize logo, brand name, and colors to your specifications. Kazuna Lab name is not displayed to end users.
Multi-language
Currently supports Japanese and English. Expandable to Vietnamese, Filipino, and more through language packs.
Features
System Features (Provided by Kazuna Lab)
AI Chat Counseling
AI chat specialized in mental health support. Available 24/7.
Intake Function
Initial assessment and routing based on consultation content.
Quick Replies
Fast responses to common questions for smooth conversations.
Moderation
Detects urgent consultations and routes to appropriate support.
White Label
Customization of logo, brand name, and colors.
Multi-tenant
Configuration management for multiple services and organizations.
What You Provide
Deployment Options
Client companies can choose from two deployment methods.
URL Distribution
Simply distribute a dedicated URL to employees. No system work required on the company side.
- Zero IT burden for client companies
- Start using as early as same day
- Distribute via email or intranet
Embedded Widget
Embed JavaScript tag on company site. Displays as a floating button.
- Integrate with internal portal
- Seamless access
- Unity with company brand
Language Support
Currently Supported
- AvailableJapanese
- AvailableEnglish
Available for Addition
- PossibleVietnamese
- PossibleFilipino
- PossibleIndonesian
- PossibleNepali
Expandable through language pack addition
Responsibilities
Kazuna Lab
- System platform development & maintenance
- AI chat platform operation
- Security updates
- Language pack development
- Technical support
Your Company
- Service brand operation
- Professional counselor response
- Sales to client companies
- Pricing
- End user support
Implementation Flow
Contact Us
Service explanation, requirements hearing
Contract
License agreement, terms confirmation
Brand Setup
Logo, color, domain settings
Test Operation
Operation verification, adjustments
Service Launch
Start sales to client companies
Get Started
For demo requests, pricing estimates, or feature customization,
please feel free to contact us.